Entry Level Customer Service - WFH

Remote
Full Time
Entry Level

About Us
We’re a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.

The Role
As a Client Success Specialist, you’ll be the main point of contact for policyholders—answering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities

  • Build lasting client relationships after enrollment

  • Explain policy benefits and guide clients through updates or claims

  • Provide clear, easy-to-understand education on coverage

  • Partner with team leaders to streamline onboarding and service

  • Be the trusted go-to for client support needs

What We’re Looking For

  • Strong communication skills and a genuine desire to help others

  • Tech-savvy and comfortable in a remote environment

  • Organized, detail-oriented, and self-driven

  • Customer service or insurance background is a plus (not required)

  • Must be legally eligible to work in the U.S. or Canada

✨ What You’ll Get

  • 100% remote with flexible scheduling

  • Weekly pay + performance incentives

  • Ongoing training and mentorship

  • Clear paths for career growth

  • A supportive, mission-driven team culture

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*