Remote - Entry Level Customer Service

Remote
Part Time to Full Time
Entry Level

Join a 100% Union Label Company — Work Remotely

We are proud to be the only 100% union label supplemental benefits company in the world. With a client base of more than 40,000 unions and associations internationally, we’ve been serving hardworking families for over 60 years with both supplemental and permanent benefit programs.


What You’ll Do

In this role, you’ll focus on supporting union members who request information about their benefits. Daily activities include:

  • Handling inbound and outbound calls

  • Setting appointments and conducting virtual presentations

  • Reviewing benefits and options with members

  • Completing and processing necessary paperwork

  • Ensuring quality control and client satisfaction

  • Building leadership skills and growing into advanced roles


Qualifications

We’re looking for candidates who bring:

  • Strong verbal and written communication skills

  • Excellent customer service and relationship-building abilities

  • A positive, energetic, and professional attitude

  • The ability to connect with individuals and groups effectively

  • Team-player mindset and strong interpersonal skills

  • Prior customer service or sales experience (preferred, not required)

  • Eligibility to legally work in the U.S. or Canada


What We Offer

  • Full benefits package

  • 100% remote work with the flexibility to design your own schedule

  • Weekly pay and monthly performance bonuses

  • Leadership development and advancement opportunities

  • All-expenses-paid annual trips to exciting destinations such as the Bahamas, Cancun, and Las Vegas for our company convention

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