Customer Care Representative - WFH

Remote
Full Time
Entry Level

Who We Are

We’re not your average insurance team. Think people-first, flexible, and future-focused. Our mission is simple: give hardworking families the peace of mind that comes with having the right protection in place. We lean on technology, teamwork, and a growth mindset to make that happen.

The Opportunity

We’re looking for a Customer Care Representative —someone who loves helping people and making complicated things simple. You’ll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.

What You’ll Be Doing

  • Keeping in touch with clients after they get their policy

  • Explaining benefits, answering questions, and helping with claims

  • Making sure clients understand exactly what they have (no confusing jargon)

  • Teaming up with leaders to make onboarding smooth and stress-free

  • Being the go-to person when clients need support

What Makes You a Great Fit

  • You’re a natural communicator and enjoy helping people

  • You’re comfortable with tech and working from home

  • You stay organized and on top of details

  • You don’t need experience in insurance—customer service skills go a long way

  • You’re legally able to work in the U.S. or Canada

Why You’ll Love It Here

  •  100% remote work—set a schedule that fits your life
  •  Weekly pay plus extra incentives for great performance
  •  Training and mentorship that actually set you up to succeed
  •  Real career growth—you won’t get stuck in one spot
  •  A supportive, people-first culture with purpose at the center
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