Position Summary

• AIL is a long-standing provider of insurance and supplemental benefit programs.
• We focus on delivering reliable service, clear communication, and long-term value to the clients and members we serve.
• Our team is currently growing, and we are looking for motivated, service-focused individuals to fill sales and customer service representative positions.
• This opportunity is a strong fit for someone who enjoys speaking with people, following a proven process, and building a long-term career from home.

Company Overview

• AIL has been in business for over 68 years.
• The company works with more than 40,000 unions and associations across North America.
• AIL serves over 5 million members and continues to expand.
• The company has more than $58.9 billion of insurance in force.
• AIL holds an A+ Superior rating from AM Best for financial strength.
• Many union members request these benefit programs because workplace coverage may be reduced or lost after retirement or when leaving employment.
• Our programs are designed to provide members and their families with permanent benefit protection.
• AIL has been recognized as a leading workplace in North America, receiving multiple Best Workplace awards and recognition from Forbes as one of the Happiest Places to Work.

Daily Responsibilities

• Make inbound and outbound calls to members.
• Schedule and confirm appointments.
• Present benefit options through virtual meetings.
• Assist members with applications and required paperwork.
• Maintain accurate client information and records.
• Follow company procedures and quality standards.
• Use basic computer systems to complete daily tasks.
• Participate in ongoing training, mentorship, and leadership development.

What We Offer

• Weekly advances and bonus opportunities.
• Long-term career growth and advancement.
• Flexible work hours.
• Remote work-from-home option.
• Residual income opportunities.
• Full health benefits.
• Hands-on one-on-one training.
• Ongoing mentorship and team support.
• Opportunity to qualify for annual company trips to destinations such as Puerto Rico, Cancun, Disney, Las Vegas, the Bahamas, and other exciting locations.

Minimum Qualifications

• Strong communication skills.
• Good time management skills.
• Positive attitude and willingness to learn.
• High school diploma required.
• Post-secondary education is preferred but not required.
• Customer service, sales, or retail experience is preferred but not required.
• Basic computer skills and comfort working virtually.