Remote - Entry Level Customer Service

Create a Career With Flexibility and Purpose

We partner directly with members of unions, credit unions, and associations throughout North America, providing them with supplemental benefit programs they’ve specifically requested. That means:

• No prospecting or cold calls

• No door-to-door canvassing

• Only genuine conversations with families who are expecting to hear from you

This role offers independence, personal growth, and the chance to make a lasting difference.

Responsibilities

• Conduct virtual meetings (Zoom/phone) with members to review their benefit options

• Clearly explain available coverage and answer questions

• Match solutions to each household’s unique needs

• Accurately complete applications and maintain records

• Provide ongoing service, support, and follow-up care

• Participate in professional training and leadership development opportunities

Qualifications

• Excellent communication and interpersonal skills

• Ability to learn and navigate online tools and platforms

• Self-driven, organized, and dependable

• Comfortable managing your own schedule and results

• Positive attitude and willingness to grow

• Must be able to pass a background check

• Authorized to work in the U.S. or Canada

What You’ll Gain

• Comprehensive training with ongoing mentorship

• Weekly pay plus performance incentives

• Opportunities for advancement into leadership positions

• Remote work flexibility with full control of your schedule

• Supportive team culture with recognition and rewards

• Exclusive travel incentives for top performers (Cancun, Bahamas, Las Vegas, etc.)