Benefits Enrollment Specialist - WFH

Position Overview

We are expanding our remote operations and are seeking reliable, people-oriented individuals to join our customer-facing team. This role focuses on assisting members who have requested information, providing clear guidance, and delivering a high standard of virtual service. Strong communication skills and a professional attitude are key to success in this position.

About the Organization

This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of members depend on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued after career changes or retirement.

The organization is built on transparency, ethical service, and long-term stability. It maintains a strong financial foundation and places a heavy emphasis on training, advancement, and leadership development, offering team members the opportunity to grow into long-term careers.

Core Responsibilities

• Make and receive phone calls with members who have requested information

• Schedule and conduct virtual meetings and presentations

• Explain program options clearly through online platforms

• Assist with digital applications and required documentation

• Perform basic data entry and maintain accurate records

• Follow quality control procedures and internal guidelines

• Participate in leadership and professional development training

What We Provide

• Weekly advances and performance-based bonuses

• Average first-year earnings of approximately $55,000

• Structured career advancement and leadership opportunities

• Flexible scheduling options

• Fully remote, work-from-home environment

• Residual income potential

• Comprehensive health benefits

• One-on-one onboarding, training, and ongoing mentorship

• Eligibility for annual incentive travel programs

• Supportive, growth-focused team culture

Candidate Requirements

• Clear verbal and written communication skills

• Strong time management and organizational abilities

• High school diploma required (post-secondary education is an asset)

• Previous customer service or retail experience is helpful but not required