Benefits Representative (Remote)

Opportunity Overview

A nationally established organization in the insurance and supplemental benefits space is expanding its remote operations and is seeking individuals with strong communication skills and a service-oriented mindset. This opportunity combines client interaction, education, and long-term relationship building within a structured and transparent environment.

The organization is known for prioritizing integrity, clear communication, and high standards of customer care, which has contributed to its long-term success and strong industry reputation.

Organizational Background

With more than six decades of experience, this organization partners with tens of thousands of labor unions and member-based associations across North America, supporting millions of members. Its financial stability is reflected in top-tier independent ratings, and union members actively request access to its benefit programs due to the long-term protection they provide beyond traditional workplace coverage.

The organization has also earned consistent recognition as a leading workplace, highlighting its focus on employee satisfaction, professional development, and internal growth.

What the Role Involves

• Managing inbound and outbound member communications

• Scheduling and conducting virtual appointments with individuals who request benefit information

• Presenting benefit programs in a clear, professional manner

• Completing digital documentation and maintaining quality standards

• Developing leadership, communication, and organizational skills over time

What’s Offered

• Weekly compensation structure with performance-based bonuses (first-year earning potential averages around $55,000)

• Long-term career advancement opportunities

• Flexible scheduling options

• Fully remote work-from-home setup

• Residual income opportunities

• Comprehensive health benefits

• One-on-one training and ongoing mentorship

• Company-sponsored annual travel incentives

Minimum Qualifications

• Strong verbal and written communication skills

• Effective time-management and organizational ability

• Must be 18 years of age or older

• High school diploma or equivalent (post-secondary education considered an asset)

• Customer service or retail experience is helpful but not required