Benefits Support Specialist - Remote
Position Summary
This is more than just a job—it’s a chance to build a lasting career while helping working families gain the protection and peace of mind they deserve through essential benefit programs.
About Us
For over six decades, our organization has partnered with 40,000+ unions and associations across North America, proudly serving millions of members. Our reach even extends to professional athletes from leagues such as the NFL, NBA, and MLB.
We manage more than $58 billion in active coverage, hold top-tier financial strength ratings, and have earned repeated recognition as a workplace that values people, purpose, and long-term growth.
Your Role
Answer and place calls with members who have requested information
Schedule and lead virtual benefits consultations
Walk members through their coverage options in a clear, simple way
Support enrollments and ensure documents are completed accurately
Provide ongoing service and follow-up care
Contribute to team growth while continuing your own development
What You’ll Receive
Weekly pay structure with performance bonuses
Average first-year income of $55,000+
Defined career pathways into leadership and management
Flexible schedules with the ability to work from home
Residual income from client renewals for lasting financial stability
Health insurance and wellness perks
Comprehensive training and one-on-one mentorship
Annual company-paid trips to destinations like the Bahamas, Cancun, and Las Vegas
What We’re Looking For
Excellent verbal communication and relationship-building skills
Must be 18 or older
High school diploma or equivalent (college education is a plus)
Customer service, retail, or sales background is an advantage—but not required
Note: All interviews are currently conducted remotely via secure video conferencing for your convenience and safety.
If you’re ready to grow your career with a company that values impact, purpose, and people, we’d love to meet you. Apply today and take the first step toward a brighter future.