For more than six decades, we have worked alongside over 40,000 unions and professional organizations to deliver supplemental benefit solutions to working families. Our mission is to ensure members clearly understand the coverage available to them through their affiliated groups and feel confident in the protection they choose.

Because workplace benefits often decrease or end when someone changes careers or retires, we focus on supporting individuals who request information and walking them through the options they are eligible for. Our team operates entirely in a virtual setting, giving us the ability to serve members and expand our team across Canada.

Position Overview

This is a remote, client-focused role centered around communication and service. You will connect with members who have expressed interest in learning more about their benefit options and schedule virtual meetings to review available coverage.

Daily responsibilities include presenting benefit information in a clear and professional manner, assisting with digital applications, keeping accurate records, and participating in ongoing training sessions. Comprehensive onboarding and continuous support are provided to help you succeed.

What We Offer

• Fully remote work environment
• Flexible scheduling options
• Weekly performance-based advances and bonuses
• Residual income potential
• Ongoing leadership development opportunities
• Comprehensive health benefit options
• Personalized one-on-one training
• Annual company-sponsored incentive trips

Minimum Qualifications

• High school diploma
• Strong verbal communication skills
• Basic computer skills
• Customer service or retail experience is an asset but not required

Interview Process

All interviews are conducted virtually through video conferencing.