Work From Home - CSR
Who We Are
For over 60 years, we’ve partnered with more than 44,000 unions and associations across North America — supporting teachers, nurses, veterans, firefighters, and other essential workers. Our mission is simple: help their members understand the supplemental benefits available to them and ensure they’re protected.
All of the families we work with have already asked for our assistance. There’s no cold calling, no solicitation — just genuine conversations with people who want information and guidance.
What You’ll Be Doing
In this role, you’ll have a direct, positive impact on working families. Your responsibilities include:
Scheduling appointments with individuals who have requested benefit details
Leading virtual meetings (Zoom or phone) to review available coverage
Understanding client needs and helping them match with the right plans
Maintaining communication to support long-term relationships
Following a proven training system designed for success, even for beginners
Working toward personal goals, with pathways into leadership for those who want to advance
This is not a high-pressure sales environment. Your focus is to educate, guide, and support families so they can make informed choices.
Who Thrives Here
We’re looking for individuals who bring:
Clear, confident communication (written and verbal)
Basic computer skills and comfort with online tools
Strong motivation, discipline, and integrity
Time management and organizational strengths
A willingness to learn and a professional attitude
The ability to pass a background check
Experience is a bonus, not a requirement. What matters most is drive, reliability, and coachability.
What You’ll Gain
We’re committed to helping our team succeed. Here’s what we offer:
Complete training and ongoing mentorship — no experience required
Weekly income plus performance-based weekly bonuses
Rapid advancement opportunities for high performers
A stable career path in a resilient industry
Flexible full-time scheduling that you control
Fully remote work — meet with clients from anywhere
Long-term residual income potential
Health, dental, and vision benefits
Annual company-paid trips (past locations include Cancun, Puerto Rico, Vegas, Disney, and the Bahamas)
A supportive, energetic team culture
Recognition programs for standout achievement
Why This Role Matters
This career gives you the chance to:
Take control of your income with uncapped potential
Step into leadership roles quickly if you choose
Build valuable communication and business skills
Create meaningful impact by helping families protect their future
Work with a respected, long-standing organization
Enjoy the freedom of remote work without sacrificing stability