Benefits Enrollment Specialist - WFH
Position Summary
We are growing our remote team and are looking for dependable, people-focused individuals to support members who have requested information. This role centers on clear communication, virtual assistance, and delivering a positive customer experience. Success in this position comes from professionalism, consistency, and strong interpersonal skills.
About the Organization
This opportunity is with a long-standing organization that has served working professionals and union-affiliated members across North America for many years. Its programs are designed to help individuals and families maintain financial security when traditional workplace benefits change, reduce, or end due to retirement or career transitions.
Built on principles of integrity, transparency, and long-term stability, the organization maintains a strong financial foundation and prioritizes training, advancement, and leadership development. Team members are supported in building sustainable, long-term careers.
Key Responsibilities
Communicate with members who have requested additional information
Schedule and conduct virtual meetings and presentations
Clearly explain program options through online platforms
Assist with digital applications and required documentation
Enter and update information accurately within internal systems
Follow quality standards and internal compliance procedures
Participate in ongoing training and leadership development programs
What We Offer
Weekly advances plus performance-based bonuses
Clear career progression and leadership opportunities
Flexible scheduling options
Fully remote, work-from-home structure
Residual income potential
Comprehensive health benefits
One-on-one onboarding, training, and continued mentorship
Eligibility for annual incentive and travel programs
Supportive, growth-driven team environment
Candidate Qualifications
Strong verbal and written communication skills
Excellent time management and organizational abilities
High school diploma required (post-secondary education considered an asset)
Customer service, call center, or retail experience is beneficial but not required