Entry Level Customer Service Specialist

Remote
Full Time
Entry Level

Redefine Your Career – Make a Real Impact Every Day

We believe true customer care is more than answering questions — it’s about creating trust, offering peace of mind, and making a meaningful difference in people’s lives. If you’re passionate about helping others and ready to grow in a purpose-driven, high-growth career, this could be the opportunity for you.


What You’ll Do

  • Guide & Support – Help individuals understand their benefits and coverage details

  • Deliver Solutions – Assist with claims, policy updates, and account adjustments

  • Build Connections – Maintain long-term relationships where clients feel valued and supported

  • Be a Trusted Partner – Provide clear answers and empathetic service as their main point of contact


Your Growth Path

  • Start Strong – Learn our systems, tools, and service processes

  • Step Into Leadership – Mentor and guide others as you progress

  • Advance by Merit – Promotions are based on results, not seniority


Why Join Us

  • Meaningful Work – Provide support that directly impacts families’ futures

  • Work Anywhere – 100% remote; your office is wherever you have Wi-Fi

  • Career Advancement – Structured training with a clear path to leadership

  • Rewards & Recognition – Incentives, bonuses, and luxury travel opportunities (past trips include Dubai, Dublin, Ibiza, and Tulum)

  • Ongoing Development – Continuous training, mentorship, and professional coaching


What We’re Looking For

  • Compassionate, people-first communicators

  • Organized, detail-oriented problem-solvers

  • Team players who can also thrive independently

  • Resilient, adaptable individuals eager to learn and grow

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