Customer Care Representative - WFH

Remote
Full Time
Entry Level

About Us

We’re a modern insurance organization built differently — people-centered, technology-driven, and committed to growth. Our mission is to serve working families with dependable life and supplemental coverage while creating real opportunity for our team. Flexibility, purpose, and long-term development aren’t just ideas here — they’re how we operate every day.


The Opportunity

You’ll play a central part in delivering an outstanding client experience. After families enroll, you’ll continue supporting them — answering questions, providing clarity, and ensuring they feel confident in their decisions. Your work helps make insurance simple, understandable, and empowering.


What You’ll Do

  • Build and strengthen long-term relationships with clients

  • Guide families through policy details, updates, and claims processes

  • Clearly explain benefits so clients fully understand their coverage

  • Work alongside leadership to ensure seamless onboarding and ongoing support

  • Serve as the primary contact for service-related questions and needs


What We’re Looking For

  • Strong communication skills and a genuine desire to help others

  • Comfortable using technology and working in a remote environment

  • Organized, proactive, and self-motivated

  • Customer service or insurance experience is helpful, but not required

  • Legally authorized to work in the U.S. or Canada


What You’ll Receive

Remote Flexibility: 100% work-from-home with adaptable scheduling
Consistent Pay: Weekly compensation plus performance incentives
Ongoing Development: Structured training and mentorship
Growth Potential: Advancement based on performance
Supportive Culture: A purpose-driven team that values collaboration and shared success

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