Remote Customer Service Rep
Who We Are
We’re not your average insurance organization. We put people first, stay flexible, and focus on the future. Our mission is to give hardworking families peace of mind by ensuring they have the right protection in place. Through technology, teamwork, and a growth-driven mindset, we make the process simple, clear, and stress-free.
The Opportunity
We’re searching for individuals who love helping people and simplifying the complicated. You’ll be the trusted person clients turn to whenever they have questions, need guidance, or want to feel confident about their coverage. In this role, you’ll provide support, clarity, and reassurance—making sure every client feels taken care of.
What You’ll Do
Keep in touch with clients after they receive their policy
Explain benefits, answer questions, and guide them through claims
Break down coverage details in a way that’s clear and easy to understand
Work with leaders to make onboarding smooth and seamless
Be the reliable point of contact clients count on for support
What Makes You a Great Fit
Strong communication skills and a genuine passion for helping people
Comfortable with technology and remote work environments
Organized, detail-oriented, and proactive
Customer service experience is a plus, but not required
Legally eligible to work in the U.S. or Canada
Why You’ll Love It Here
Work From Anywhere – 100% remote with flexibility to set your schedule
Weekly Pay + Incentives – Earn steady income with performance bonuses
Training & Mentorship – Step-by-step guidance to help you succeed
Career Growth – Real opportunities for advancement, not just a job
People-First Culture – Supportive environment built on purpose and growth